BUILDING GUIDE

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  1. Introduction
    1. Welcome
    2. About JBG SMITH
  2. Operations & Services
    1. Tenant Service Center
    2. HVAC
    3. Mail Service
    4. Elevators
    5. Energy and Water Management
    6. Indoor Environmental Quality
    7. Recycling
    8. Rent Payment
    9. Storage Space
    10. Telecommunication Providers
    11. Janitorial Service
    12. Service Requests
    13. JBG SMITH Property Services
    14. Fitness Center
    15. Conference Center
  3. Policies & Procedures
    1. General Rules and Regulations
    2. Moving Policy
    3. Smoking and Tobacco-Based Product Policy
    4. Holiday Decorations
    5. Tenant Alterations
    6. Sublease and Assignment Guide
    7. Forms
  4. Access
    1. Hours and Holidays
    2. Deliveries
    3. Loading Docks
    4. Courier Services & Messengers
    5. Solicitation
    6. Visitor Access
    7. Vendor / Contractor Access
  5. Transportation
    1. Parking Information
    2. Directions & Location Map
    3. Shuttle Service Schedule
    4. Transit
  6. Security
    1. Overview
    2. Security Operations Center
    3. Tenant Precautions
    4. Equipment Removal
    5. Theft
    6. Lost & Found
    7. Access Control
    8. LiveSafe
  7. Emergency Preparedness & Procedures
    1. Fire and Life Safety
    2. Floor Warden Training
    3. Tenant Emergency Plans
    4. Emergency Contact Numbers
    5. Active Shooter
    6. Bomb Threat Emergency
    7. Elevator Malfunction
    8. Fire Emergency
    9. Flooding and Water Emergencies
    10. Medical Emergency
    11. Power Failure Emergency
    12. Severe Weather
    13. Earthquake
    14. Toxic Hazards Emergency
    15. Civil Disturbance
    16. Pandemic Preparedness

Deliveries

General

All deliveries for tenants must take place in the service freight elevator as it is equipped with protective padding.  Deliveries must be made using the loading dock and the freight elevator.  Tenants must sign for and accept all deliveries; they must also arrange for immediate transport of those items to their suite.

All oversized/large deliveries (those requiring more than one hour or involving pieces with any dimension greater than 5 feet) need to be scheduled at least 24-hours in advance with Property Management, and shall take place during non-business hours.  All small deliveries can be arranged during non-peak times with property management (see property management for availability).   Elevator scheduling is on a first-come, first-served basis.  A representative from your firm must be present to accept any delivery made after-hours.  Weekend deliveries may be made at times pre-scheduled with the property management. 

All delivery companies must bring Masonite to protect lobby floors.  Walls, corners, and doorframes must also be treated with appropriate protection to avoid damage.

After-Hours

Building staff will not accept or allow after-hours deliveries without prior arrangement and approval through the Property Management Office.  After-hours deliveries may not be scheduled before 6:00 p.m.  Further, neither the JBG SMITH Management, Building Engineering staff, or Security personnel can accept any type of mail or packages (i.e., general mail, certified or registered mail, FedEx packages, UPS packages, etc.) from couriers coming into or exiting tenant suites. Property insurance requirements prohibit this activity.  Incoming deliveries should be referred directly to the tenant’s premises.